Our support team is here Mon–Sat, 9 AM–7 PM. Average response time: under 2 hours.
Write to us for any loan-related queries.
contact@rupeenow.comResponse within 4 business hours
For complaints, contact our Grievance Officer.
grievance@rupinow.comResolved within 7 working days
A 217, Sector 69, Noida, Gautam Buddha Nagar, Uttar Pradesh, India – 201301
www.rupinow.comWhether you have a query about your application, need help with repayment, or want to raise a complaint — our team is here for you.
A 217, Sector 69, Noida, Gautam Buddha Nagar, Uttar Pradesh, India – 201301
Quick answers to the questions we hear most often.
Call us at +91-9217404995 or email contact@rupeenow.com with your reference number. Our team will respond within 4 business hours.
Repayments are processed automatically via NACH (auto-debit) from your registered bank account on the due date. Manual payments can be made via UPI, NEFT, or IMPS. Contact support for details.
We charge zero prepayment or foreclosure fees. Contact support with your loan account number and preferred date for the exact outstanding amount.
Email grievance@rupinow.com or use the contact form above (select "Complaint / Grievance"). All complaints are acknowledged within 24 hours and resolved within 7 working days per regulatory guidelines.
We'll send you a communication explaining the reason. Common reasons include low credit score, insufficient income, or incomplete documentation. You may reapply after 90 days or once the issue is resolved.
If your complaint is not resolved within 30 days, escalate to the RBI Ombudsman at cms.rbi.org.in or call RBI toll-free: 14448.